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Overview
Talent Acquisition Coordinator at AMS. Would you like to be a vital part of a team dedicated to finding top talent? We would like to talk with you!
As a Recruitment Coordinator, you’ll play a crucial role in our Talent Acquisition process, ensuring smooth and efficient operations at every stage. You will be responsible for maintaining candidate records, tracking progress, and supporting the recruitment team with a wide range of administrative tasks. Acting as the main point of contact for queries within your area of responsibility, you’ll provide efficient and flexible support to help drive a seamless recruitment experience.
Proficiency in English and Portuguese for business communication is required.
About AMS: Global, culturally diverse, inclusive, and innovative — join our world of talent.
https://www.weareams.com/
Responsibilities
- Managing account specific administration activities such as CV capturing, requisition management, interview scheduling, help desk support, candidate checklist management, updating applicant tracking system and pre-employment screening.
- Managing other various ad-hoc administration activities to support the effective running of the recruitment process.
- Collaborating on or completing daily, weekly, monthly and quarterly reports accurately as required within the set deadlines.
- Building and maintaining strong working relationships between all parties including recruiters, hiring managers, vendors (i.e. pes vendor) and other account stakeholders.
- Managing outbound-only calls in a professional and timely manner.
- Ensuring stakeholders are continually appraised and updated on the relevant processes.
- Management of day-to-day queries relating to their area of responsibility, ensuring all are dealt with in an effective and timely manner and escalated where necessary.
- Participating in continuous improvement implementation within the immediate team.
Skills & Experience
- Effective proficiency in English and Portuguese for business communication.
- Proven experience in customer service, preferably handling high-volume inquiries via calls and case management systems.
- Ability to support users in setting up and navigating applicant tracking systems (ATS), preferably SmartRecruiters.
- Strong problem-solving skills, with prior experience in IT service desk or system troubleshooting considered a plus.
- Clear and professional communication skills, with the ability to guide users through system-related processes.
Why AMS
At AMS, we recognize the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems. We come from every walk of life, and our culture is open and inclusive. Our people enjoy flexibility, autonomy, and being trusted to work their way. It’s our world but you can do it your way.
Benefits
- Full training and support
- High value and challenging work
- A vibrant, diverse, and collaborative culture
- A competitive reward and benefits package*
- The opportunity to embark on a recruitment career with one of the world’s leading recruitment companies
*Details may vary slightly depending on your location, local labour law, etc.
Inclusion & Accessibility
Our culture of inclusion and belonging: we welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based on age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other legally protected characteristic. If you require accommodations or have accessibility needs, please email Talent@weareams.com or reach out to a member of our Talent Acquisition team.
Job Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Customer Service and Human Resources
- Industries: Human Resources Services and Retail
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