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Role : Customer Service Specialist
Years of Experience: 1+ years
Location: Querétaro, Mexico
English Speaking Level: Advanced
Requirements:
– Candidates must live in Querétaro.
- Candidates must be willing to work from office, on-site. Remote working is not available, and hybrid working cannot be guaranteed even after training.
- Candidates must have Advanced English Level (B2 in CEFR Scale)
- Candidates must have 1 year of Contact Center experience.
Responsibilities
– Communicate with customers via phone, email and chat - Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer’s needs
- Data entry in various platforms
» If you are interested please share your resume to rebekah.sam@tcs.com»
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