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Role: Customer Communications Management (OpenText Exstream)
Location: Mexico (Hybrid Model)
Responsibility:
• Support, optimization, design, and migration of DOC1 for life insurance
• policies • Changes to implement designing of new Exstream/Dialogue application from scratch
• Designed and developed simple to complex documents in OpenText Exstream (Dialogue) in High Volume, Interactive (Live and Empower) and real time application
• Worked in version upgrade and CCM platform migration from legacy to Exstream.
Open Text Exstream Sr consultant
• Support, optimization, and design of bank statement layouts.
• Ability to build and deploy document applications using OpenText Exstream
• Develop forms for document management using OpenText Exstream
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