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A leading technology firm is seeking an experienced Help Desk Support Manager to oversee remote operations across Colombia. This role focuses on enhancing service quality, driving process adherence, and leading a distributed team of Help Desk Support Leads. The ideal candidate will have over 5 years in IT support, proven operational management experience, and strong skills in ticketing systems like Jira Service Management. Join us at Lean Tech to make a positive impact through technology in a collaborative environment.
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