Director of Operations Tiempo Completo

About Cashera Capital

Cashera Capital is a financial services and investment management firm focused on providing innovative capital solutions to businesses. We are expanding our operations in Mexico City and seeking a highly driven and strategic Director of Operations to lead our regional office and support our U.S.-based leadership team.

Position Overview

The Director of Operations will oversee day-to-day business operations, ensuring efficiency, compliance, and alignment with the company’s strategic objectives. This role requires strong leadership, operational expertise, and the ability to build and manage a high-performing team in Mexico City while coordinating closely with executives in the United States.

Key Responsibilities

• Lead and manage all operational functions in Mexico City, including back-office, finance, HR, and administrative support.
• Develop, implement, and optimize operational policies, workflows, and procedures to ensure

efficiency and scalability.

• Oversee recruitment, onboarding, and training of staff to build a strong local team.
• Ensure compliance with local labor laws, financial regulations, and company standards.
• Manage vendor relationships, office administration, and technology infrastructure.
• Partner with U.S. leadership to align operational strategy with overall business objectives.
• Provide regular reporting on KPIs, budgets, and operational performance.
• Drive process improvements, risk management, and quality assurance across functions.
• Support business growth initiatives, including client service operations and cross-border collaboration.

Qualifications

• Bachelor’s degree in business administration, Finance, Operations, or related field (MBA

preferred).

• 7+ years of experience in operations management, preferably within financial services, fintech, or capital markets.
• Proven leadership skills with experience building and managing teams.
• Strong knowledge of compliance, regulatory requirements, and HR practices in Mexico.
• Excellent organizational, problem-solving, and decision-making skills.
• Bilingual: Fluent in English and Spanish (written and spoken).
• Ability to travel occasionally to the United States for training and leadership meetings.

What We Offer

Competitive compensation package.

Opportunity to establish and lead Cashera Capital’s Mexico City operations.

Dynamic and collaborative work environment.

Career growth and leadership development opportunities.

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